FAQS
Information You Need
WHAT IS YOUR RETURN POLICY?
We will issue you with a full refund, provided the item is still new and has not been worn. Please send items back to :
Bubblegum, 113 High street, Thornton heath, London, CR7 8RZ. Please provide your order number in the package so that we will be able to recover the order.
ARE THERE ANY EMPLOYMENT OPPORTUNITIES AT BUBBLEGUM?
I am terribly sorry but we have no intention to recruit any new staff at the moment . We are a family run business and therefore are always full staffed. The only time we will be recruiting, is during the summer rush, so please feel free to contact us then.
I RUN A NURSERY/SCHOOL, WOULD YOU BE ABLE TO SUPPLY US OUR UNIFORM?
Ofcourse, we would love to supply you your uniform, as well as help you to create a design that is perfect for you. Please feel free to contact us and we can discuss the issue further.
HOW LONG WILL MY ORDER TAKE TO BE SENT OUT TO ME?
2-3 Days (Average)
We process our orders at the end of the working day and try to send them out the following morning (via first class postage through royal mail or DPD). There are times when an item may be sold out or not available and if so we then aim to deliver between 3-6 days. If there is a possibility that for any reason we may need more time, we will contact you to let you know.
ANTI-SLAVERY AND HUMAN TRAFFICKING STATEMENT
At Bubblegum Schoolwear, we are committed to conducting all of our activities in an ethical manner. We are a business which provides uniform to local schools in our area and have done so since 1994, making us a very well trusted pillar of the community. The materials purchased for all the products that we sell are sourced from national suppliers. All of those supplier relationships are sourced and managed directly through the managers of our company to ensure that the Modern Slavery act 2015 is openly welcomed.
The Modern Slavery Act is a crucial legislation which sets out a range of measures on how modern slavery and human trafficking within the UK should be dealt with. At Bubblegum Schoolwear, we aim to ensure that our supply chain is free from slavery and human trafficking. We do not source from any international companies as although the prices and production of our goods would be signifiicantly lower, we would much prefer to have full confidence that all of our products are made in accordance with the laws and policies of the anti slavery and human trafficking act. We have a zero tolerance system to slavery and human trafficking and we expect all those in our supply chain to consistently comply with our values.
We undertake reasonable steps towards ensuring that the correct standards are being implemented, including warehouse inspections and audits of our suppliers.. When entering into a new procurement process, we aim to check any potential suppliers thoroughly in order to reduce any risk of non compliance with the legislation. It is important for us as a company to know the law and how it affects us, therefore we have ensured that our staff are well informed and understand modern slavery as a crucial human rights issue and to ensure that our policies are appropriately upheld. In order to tackle the issue of modern slavery, at Bubblegum Schoolwear we aim to update various policies such as procurement of new contracts, recruitment of new employees and our code of conduct in accordance with modern slavery.
Moving forward, we aim to continue educating our managers and staff about the issue or modern slavery in order to highlight the importance of the issue and to ensure that they understand the requirements that are placed on them. We also aim to investigate further and visit any suppliers which have not yet been thoroughly checked to meet our expectations in relation to the modern slavery act, and identify and address any potential risks